© Looker 2017
We've summarised the main aspects for you. We don't believe in hiding things.
Here's the detail our lawyers made us put in (get ready to snooze!)
www.lookerhq.com and associated Mobile applications are operated by Real Looker Limited (trading as Looker). Our main trading address is 2 Mount Street, Manchester, M2 5WQ, United Kingdom.
Our services are primarily designed to help people share and offer outfits for sale from clothing companies and for shoppers to access and buy such content. Most of the information you provide to us in the form of images and bio's are information you are asking us to make public to members of the Site.
These general terms and conditions (Terms) apply to the use of the Looker website and Mobile Applicationshttps://lookerhq.com (the Site) and all related services (Services). By entering and using the Site, you indicate that you agree to use the Services only under these Terms and agree to be bound by them. If you do not agree with these Terms, do not access or use the Site or the Services.
Looker contains images and other content provided by other users. Whilst we moderate the content, we can't guarantee that all content is appropriate for under-18s. Under 18s must obtain parental consent before using this Site or the Services.
If you share content using our site, our terms and conditions will apply.
These Terms may be changed or updated at any time. We recommend that you check the Terms periodically for any updates we might make from time to time, as they are binding on you. Please note that these Terms may be supplemented by additional terms elsewhere on the Site.
We may update the Site and mobile applications from time to time, and may change the content at any time. However, please note that any of the content on the Site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that the Site, or any content on it, will be free from errors or omissions.
We do not guarantee that the Site or Mobile Applications, or any content on them, will always be available or be uninterrupted. Access to the Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Site without notice. We will not be liable to you if for any reason the Site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to the Site.
The Site is directed to people residing in the United Kingdom. We do not represent that content available on or through the Site is appropriate or available in other locations. We may limit the availability of the Site or any service or product described on the Site to any person or geographic area at any time. If you choose to access the Site from outside the United Kingdom, you do so at your own risk.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at email@example.com
The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You should obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Site. Although we make reasonable efforts to update the information on the Site, we make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up-to-date.
Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Site or any content on it, whether express or implied. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use, the Site; or use of or reliance on any content displayed on the Site. Please note that in particular, we will not be liable for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any content on it, or on any website linked to it. We assume no responsibility for the content of websites linked on the Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Whenever you make use of a feature that allows you to upload content to the Site, or to make contact with other users of the Site, you must comply with the content standards set out in the Member Conduct section. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty. Any content you upload to the Site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the Site a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in the paragraph (Grant of licences). We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the Site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of the Site. We have the right to remove any posting you make on the Site if, in our opinion, your post does not comply with the content standards set out in the Member Conduct section. The views expressed by other users on the Site do not represent our views or values. You are solely responsible for securing and backing up your content.
Creators can earn commission when a purchase is made of an item they have tagged on themselves wearing. The level of commission paid is dependent on the number of followers they have at the time of purchase. Looker retains the right to modify at any time the level of commission paid. Looker retains the strict right to refuse payment if any creators or followers are deemed to be fraudulent. Looker reserves the right to increase or decrease the commission rates at any time.
Commission is activated at the point of a completed checkout on a retailers website. Commission is based on the price of the item at the time of the purchase. When you tag an item ensure all details are correct to maximise your chance of earning. Commission will not be paid on purchases of your own items or any other activity we deem fraudulent.
We do not guarantee that the Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access the Site. You should use your own virus protection software. You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.
You may link to our home page and your profile page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to the Site in any website that is not owned by you. The Site must not be framed on any other site, nor may you create a link to any part of the Site other than the home page and your profile page. We reserve the right to withdraw linking permission without notice. If you wish to make any use of content on the Site other than that set out above, please contact firstname.lastname@example.org
In case of abuse of referral codes, including but not limited to, publication on online discount codes sites, mass mailing etc., we reserve the right, at our absolute discretion, to expire or revoke credit, or to temporarily remove the ability to redeem credit on our site.
Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.
Looker respects the intellectual property (IP) rights of others and expects users of the services to do the same. We will respond to notices sent to our registered office in respect of alleged copyright infringement in connection with the Services. If you believe that your content has been copied in a way that constitutes copyright infringement, please provide us with the following information: (i) a physical or electronic signature of the copyright owner or a person authorised to act on their behalf; (ii) identification of the copyrighted work claimed to have been infringed; (iii) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (iv) your contact information, including your address, telephone number, and an email address; (v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law; and (vi) a statement that the information in the notification is accurate, and, under penalty of perjury, that you are authorised to act on behalf of the copyright owner. We reserve the right to remove content alleged to be infringing without prior notice, at our sole discretion, and without liability to you. In appropriate circumstances, Looker will also terminate a user's account if the user is determined to be a repeat infringer.
We reserve the right to terminate at any time, in full or in part and without further notice, your membership and your right to use the Services, and to remove and discard any content you have uploaded onto our Site. In particular, we may terminate your membership and your right to use the Services in the following circumstances:
To use our Services you must register on our Site via Facebook or via Instagram, giving your name and email address. Your details must be complete, correct and true. A condition of membership is your active participation in the Services at least once every 365 days. If no active participation is made through your membership account within 365 days, we may terminate your membership or any part thereof, and may remove and discard all content made available by you within the Looker service. Please also read the section on Termination relating to this.
We welcome members who use our service to store or access content on the Site. However, we do not allow our Site or the Services to be used for prohibited content especially but not limited to the following:
We have the sole discretion to determine whether content is prohibited content, and any content submitted to the Services may be subject to examination from time to time. Although we do not and will not examine or otherwise review all content submitted or transmitted to the Site, we may delete, move, and edit content for any justified reason, at any time, without notice. All content is the sole responsibility of the person who originated such content. We may not monitor or control the content posted via the services and, we cannot take responsibility for such content. Any use or reliance on any content or materials posted via the services or obtained by you through the Services is at your own risk.
We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any content or communications posted via the services or endorse any opinions expressed via the Services. You understand that by using the Services, you may be exposed to content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mis-labelled or are otherwise deceptive. Under no circumstances will we be liable in any way for any content, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted or otherwise made available via the Services.
When you view other members' content, you acknowledge that the copyright and other intellectual property rights in such content belong to the relevant member and you agree not to use such or disclose such content to third parties, in whole or in part, unless you purchase such content in accordance with the provisions set out below.
When you upload content to our Site (either directly or indirectly) and in exchange for your use of our Services, you grant:
Looker a worldwide, non exclusive, licence to use, reproduce, distribute, prepare derivative works of and display the content in connection with clothing sales. And also in connection with the Services and to promote the Site and/or the Services; users of the Site the right to view the content.
When you upload or ask us to upload your content to our Site, you offer items from brands for sale to other members using the Site.
As part of the Services, we may review and develop the content, making changes to it before displaying it on the Site.
These Terms are governed by English law and are subject to the exclusive jurisdiction of the courts of England and Wales.
To contact us, please email email@example.com
Phew, that was longer than the queue for a H&M designer collaboration.
No interns were hurt in the making of these T&Cs.
Effective date: May 24, 2018
Real Looker Limited ("us", "we", or "our") operates the website and the Looker mobile application (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Service means the website and the Looker mobile application operated by Real Looker Limited
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small pieces of data stored on your device (computer or mobile device).
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Real Looker Limited uses the collected data for various purposes:
Real Looker Limited may process your Personal Data because:
Real Looker Limited will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.
Under certain circumstances, Real Looker Limited may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Real Looker Limited may disclose your Personal Data in the good faith belief that such action is necessary to:
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Real Looker Limited aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Real Looker Limited relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Mixpanel is provided by Mixpanel Inc
You can prevent Mixpanel from using your information for analytics purposes by opting-out. To opt-out of Mixpanel service, please visit this page: https://mixpanel.com/optout/
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook's interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
When you try, buy or style anything that suits you, capture it with Looker. It doesn't matter if you're out and about, in a changing room or even your bedroom! Take a clear picture so your followers can see both your clothes and features. Heavily photoshopped images belong elsewhere. Keep it real.
Simply post as often as you like! To pull in new followers and prevent your current followers from slipping away, we recommend posting as often as possible. If you're looking good, put it on Looker!
Commission from items you tag is paid 31 days after someone purchases through the Looker app. This allows for items to be returned and processed. Commission is paid via PayPal.
Absolutely. We recommend tagging @lookerhq in your images on social so other Lookers can find and follow you. Brownie points for using #bealooker.
We enable users to find better style inspiration by spotting items to wear on like-minded people. From there, they can easily buy the items direct from the retailer.
Unlike other fashion platforms, we have no barriers so whatever your style, size or social following - everyone is welcome to post or shop outfits.
Finally, Looker is all about it’s active community. Everyone is in it together by buying items, giving encouragement or posting outfits, everyone wins!